How docuredo Handles Your DWG Files
Engineering drawings can carry confidential project, customer and intellectual-property information. This page explains how DWG files are transferred, processed and handled when you use docuredo. It is written to be checked rather than believed, so where the honest answer is “yes, we keep that”, it says so.
Where a drawing goes
- 01
Your computer
You pick the DWG files in your browser.
- 02
Encrypted transfer, straight to Autodesk
The browser sends the bytes directly to Autodesk cloud storage over a signed, time-limited link. They never pass through a docuredo server.
- 03
Autodesk cloud storage
The drawings wait in an Autodesk storage bucket in the United States.
- 04
AutoCAD engine
Autodesk Design Automation opens each drawing in a real AutoCAD engine and makes the text changes you defined.
- 05
Results written back
The updated DWG, the report and, if you asked for one, the preview PDF are written back into the same Autodesk storage.
- 06
You download
Your browser fetches them over a signed link, again without passing through our servers.
- 07
Autodesk deletes it all
Every object is removed automatically 24 hours after it was created — what you uploaded and what came back.
Where are my DWG files processed?
DWG processing runs on Autodesk Platform Services Design Automation: a real AutoCAD engine on Autodesk’s own cloud infrastructure. docuredo writes the instructions; Autodesk’s machines open the drawing.
The storage bucket is in Autodesk’s United States region, and the processing endpoint is Autodesk’s US East endpoint.
Your drawings never pass through docuredo’s own servers. The browser uploads them straight to Autodesk storage and downloads the results the same way; our backend exchanges JSON only — job status, counts, and the rules you typed.
You need no AutoCAD installation and no AutoCAD licence of your own, because the licensed engine is the one running at Autodesk.
docuredo is a customer of Autodesk Platform Services. It is not affiliated with, endorsed by or certified by Autodesk, Inc.
How are files transferred?
Files travel over encrypted HTTPS connections at every hop: browser to Autodesk storage, browser to our API, and our API to Autodesk.
The upload and download links are signed and time-limited. They are issued per file and per job, and stop working once they lapse.
We do not print a TLS version or a cipher list here. The ones that decide the answer are Autodesk’s and Cloudflare’s rather than ours, and a figure we cannot keep current would be worse than none.
How long are files stored?
The Autodesk storage bucket is created with the transient policy: Autodesk deletes every object in it automatically 24 hours after that object was created. All four are covered — the DWG you uploaded, the updated DWG, the report and the preview PDF.
The clock starts at upload, not at completion, so a finished job’s files are gone less than 24 hours after it ran. A bucket’s policy cannot be changed once the bucket exists, which makes this a ceiling rather than a setting somebody could raise.
Our public wording says within 48 hours. That is deliberately conservative: the real figure is 24 hours from upload, and we would rather state a limit we cannot accidentally exceed than one we have to defend.
- Failed jobs
- No different. A drawing that failed to process is the same object under the same policy and disappears on the same schedule.
- Backups
- No DWG file is in any docuredo backup. Our nightly database backups cannot contain one, because a drawing never reaches our database at all.
- Recovery
- There is no docuredo control that deletes an object sooner, and no way for us to bring one back after Autodesk has removed it. Download a result while the job is still listed.
Can docuredo staff access my drawings?
- During normal processing
- No. Nobody at docuredo opens your drawing, and the product has no control that downloads a customer’s DWG. Our internal view shows job metadata — filename, size, status, replaced and skipped counts, timings and the Autodesk workitem id — and does not carry links to the result, the report or the preview.
- When you ask for support
- If you report a failure we read that job’s processing log — the log the AutoCAD engine wrote, which records the drawing’s filename, per-entity counts and where it stopped. That is normally enough. When it is not, we ask you for what we need instead of helping ourselves to the file.
- In logs
- The engine log and our server log record filenames, counts, timings and error markers. Neither records the text inside a drawing.
The one exception, stated plainly
Translate is different, and you should hear it from us. The lines of text taken out of your drawings are stored in our database so that you can review them before anything is written back — which means someone with database access could read them. That is drawing content, not metadata, and it is why the next two sections exist.
Is my drawing content used to train AI models?
Find & Replace sends nothing to any AI service. There is no model anywhere in that path — it is a rules engine running inside AutoCAD.
Translate uses one: Anthropic’s API. What is sent is the individual lines of text taken out of your drawings, deduplicated across the set, with the source and target language and any description of the set you typed. The DWG file is never sent, and neither is any geometry.
Anthropic states that it does not train its models on inputs or outputs submitted through its API. That is their commitment, published in their terms, and we link to it rather than restate it as ours. Anthropic’s privacy policy.
docuredo trains no model on customer content and shares drawing text with nobody else.
What information does docuredo keep?
- Content from inside your drawings
Find & Replace keeps none. The report of what changed is an output file living in Autodesk storage, and it goes with everything else; our database keeps the counts only — how many replacements, how many skips — never the text.
Translate keeps it, in two places. The review list — every unique line, what was proposed and what you approved — is kept with the project. Your translation memory keeps approved lines against your account so you are not charged to translate the same line twice.
Translation memory is scoped to your account, is never shared between accounts, can be cleared from the Translate page at any time, and expires by itself after 12 months of disuse. The review list is kept for as long as the translate project exists.
- Operational metadata
Your account email; the filename and size of each drawing in a job; timestamps; job and per-file status; how many drawings a job had; credits used; the failure status of anything that failed; and the Autodesk workitem id.
A filename is metadata, but it is not nothing — it can name a client or a project. We keep them because a job history without them is unusable.
We sell no data, share no drawing content for advertising, and show no third-party ads.
When cloud processing may not be appropriate
If your organization, customer contract or project policy prohibits uploading engineering drawings to external cloud infrastructure, docuredo may not be appropriate for that project.
That is an answer, not a disclaimer. Every drawing you process leaves your network and is opened on a machine you do not control; no setting in this product changes that, and there is no on-premise version. If that rules us out for a particular client, it is better established before the upload than after.
Where it is a matter of degree rather than a prohibition, the sample drawing set shows you the whole workflow, and the report it produces, without sending us anything of yours.
Do I need AutoCAD installed to use docuredo?
No. No local AutoCAD installation and no AutoCAD licence of your own are required. Drawings are opened by a licensed AutoCAD engine running on Autodesk Platform Services, so everything happens in the browser and on Autodesk's machines.
Where are my DWG files processed?
On Autodesk's cloud infrastructure. Files are uploaded from your browser straight into an Autodesk storage bucket in the United States, and are opened there by Autodesk Design Automation running a real AutoCAD engine. They never pass through docuredo's own servers, which exchange only JSON.
How long are my files kept?
The Autodesk storage bucket uses the transient policy, so every object is deleted automatically 24 hours after it was created. That covers the drawing you uploaded, the updated drawing, the report and the preview PDF, and the clock starts at upload rather than at completion. Our public wording says within 48 hours because we would rather state a limit we cannot exceed.
Can docuredo employees see my drawings?
Not during normal processing. Nobody at docuredo opens your drawing, and the internal view shows job metadata — filename, size, status, counts, timings and the Autodesk workitem id — without links to the result, the report or the preview. Support work reads the engine's processing log, which records filenames, counts and error markers rather than drawing text. The exception is Translate: the lines of text taken out of your drawings are stored in our database so you can review them, so someone with database access could read those.
Is my drawing content used to train AI models?
Find & Replace sends nothing to any AI service. Translate sends the individual lines of text taken out of your drawings — never the DWG file and never any geometry — to Anthropic's API to be translated. Anthropic states that it does not train its models on inputs or outputs submitted through its API. docuredo trains no model on customer content.
Can I use docuredo for confidential client projects?
That depends on your organization's security policy and your contractual obligations, and it is worth settling before the first upload. Every drawing you process leaves your network and is opened on Autodesk infrastructure; there is no on-premise version. If you want to see the workflow and the report first, the sample drawing set runs the whole thing on our files rather than yours.
Still have a question?
If this page does not answer what your security review needs to know, write to us and we will answer that specifically.